Privacy Policy

Effective Date: September 21, 2026

Design Development PLLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, visit our website, or communicate with us, including via SMS text messaging.

1. Information We Collect

We only collect information that you voluntarily provide to us when establishing or maintaining your relationship with us as a client or customer. This information may include:

  • Name and contact information (such as email address and physical address)

  • Mobile phone number (for communication and text messaging purposes)

  • Business or project details related to the services we provide to you

2. How We Use Your Information

We use the information we collect to manage your client relationship and deliver our services. Specific uses include:

  • Providing project updates, account alerts, and customer support

  • Scheduling appointments and sending reminders

  • Delivering transactional or service-related communications via email or SMS

3. SMS and Mobile Data Protection (10DLC Compliance)

We value your privacy regarding mobile communication.

  • No Third-Party Sharing: Mobile information, phone numbers, and SMS consent data will not be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes under any circumstances.

  • Opt-In Data: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Your Rights and Choices

  • SMS Opt-Out: You can cancel our SMS text service at any time by replying STOP to any text message you receive from us.

  • Information Access: You may review, update, or request the deletion of your personal information by contacting us directly using the information below.

5. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Design Development PLLC
112 South Main Street, 3rd Floor
Port Chester, NY 10573
Phone: 914-949-4272
Email: rhoina@ddpllc.com